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It's All About Service How to Lead Your People to Care for Your Customers

Measure What Matters to Customers Using Key Predictive Indicators,0471752940,9780471752943

Measure What Matters ...

Ronald J. Baker

Our Price: £ 67.99

Precision Marketing The New Rules for Attracting, Retaining, and Leveraging Profitable Customers,0471467618,9780471467618
35 %

Precision Marketing ...

Jeff Zabin, Gre ...

List Price: £ 23.99

Our Price: £ 15.48

Stop Selling, Start Partnering The New Thinking About Finding and Keeping Customers,0471147419,9780471147411

Stop Selling, Start ...

Larry Wilson

Our Price: £ 35.99

Breakaway Deliver Value to Your Customers--Fast! 1st Edition,0787961647,9780787961640

Breakaway Deliver Va ...

Charles L. Fred

Our Price: £ 43.75

Channel Champions How Leading Companies Build New Strategies to Serve Customers,0787950343,9780787950347

Channel Champions Ho ...

Evan Hirsh, Ste ...

Our Price: £ 51.60

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678

Customer Winback How ...

Jill Griffin, M ...

Our Price: £ 38.81

Counterfeiting Exposed  Protecting Your Brand and Customers 1st Edition,0471269905,9780471269908

Counterfeiting Expos ...

David M. Hopkin ...

Our Price: £ 44.25

How to Deal With Difficult Customers 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent,0470045477,9780470045473

How to Deal With Dif ...

Dave Anderson

Our Price: £ 32.57

Heavy Hitter Selling How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy,0471787000,9780471787006

Heavy Hitter Selling ...

Steve W. Martin

Our Price: £ 31.21

Wide-Angle Vision Beat Your Competition By Focusing on Fringe Competitors, Lost Customers, and Rogue Employees,0471134163,9780471134169
11 %

Wide-Angle Vision Be ...

Wayne C. Burkan

List Price: £ 30.99

Our Price: £ 27.71

Divide and Conquer Target Your Customers Through Market Segmentation,0471176338,9780471176336

Divide and Conquer T ...

Harry Webber

Our Price: £ 52.99

Promiscuous Customers Invisible Brands : Delivering Value in Digital Markets 1st Edition,1841121592,9781841121598

Promiscuous Customer ...

Michael Bayler, ...

Our Price: £ 37.62

Satisfying Internal Customers First! 1st Edition,0787950823,9780787950828

Satisfying Internal ...

Richard Y. Chan ...

Our Price: £ 29.42

Queueing Networks: Customers, Signals and Product Form Solutions,0471983098,9780471983095

Queueing Networks: C ...

Xiuli Chao , Ma ...

Our Price: £ 205.99

Marketing Nonprofit Programs and Services Proven and Practical Strategies to Get More Customers, Members, and Donors 1st Edition,0787903264,9780787903268

Marketing Nonprofit ...

Douglas B. Herr ...

Our Price: £ 50.88