Know Your Customer New Approaches to Understanding Customer Value and Satisfaction
by Robert B. Woodruff, Sarah F. Gardial
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| Publisher: | Blackwell Publishing |
| Published In: | 12-Apr-1996 |
| ISBN-10: | 1557865531 |
| ISBN-13: | 9781557865533 |
| Binding Type: | Paperback |
| Weight: | 495 gms |
| Pages: | pp. 360 |
is written by Robert B. Woodruff. The publisher of this title is Blackwell Publishing.