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The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer S ...

Michael D. John ...

Our Price: £ 54.84

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measurin ...

Gary S. Goodman

Our Price: £ 48.38

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, an ...

Daniel M. Stowe ...

Our Price: £ 45.99

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678

Customer Winback How ...

Jill Griffin, M ...

Our Price: £ 38.81

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satis ...

Stephanie G. Sh ...

Our Price: £ 99.45

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Pro ...

Alan S. Cleland ...

Our Price: £ 52.90