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Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measurin ...

Gary S. Goodman

Our Price: £ 48.38

Grading Health Care The Science and Art of Developing Consumer Scorecards 1st Edition,0787940275,9780787940270

Grading Health Care ...

Pamela P. Hanes

Our Price: £ 67.99

Health Care Alliances and Conversions A Handbook for Nonprofit Trustees 1st Edition,0787941778,9780787941772

Health Care Alliance ...

James R. Schwar ...

Our Price: £ 90.99

Full-Service Schools A Revolution in Health and Social Services for Children, Youth, and Families,078794064X,9780787940645

Full-Service Schools ...

Joy Dryfoos

Our Price: £ 41.31

The Strategic Health Care Manager,047063118X,9780470631188

The Strategic Health ...

George H. Steve ...

Our Price: £ 56.47

Collaborative Management in Health Care Implementing the Integrative Organization 1st Edition,155542483X,9781555424831

Collaborative Manage ...

Martin P. Charn ...

Our Price: £ 86.51

New Rules Regulation, Markets, and the Quality of American Health Care 1st Edition,0787901490,9780787901493

New Rules Regulation ...

Troyen A. Brenn ...

Our Price: £ 81.99

Health Care Managers in Transition Shifting Roles and Changing Organizations 1st Edition,1555422489,9781555422486

Health Care Managers ...

Wendy Leebov

Our Price: £ 85.39

Informing American Health Care Policy The Dynamics of Medical Expenditure and Insurance Surveys, 1977-1996,0787945994,9780787945992

Informing American H ...

Alan C. Monheit

Our Price: £ 89.41

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer S ...

Michael D. John ...

Our Price: £ 54.84

The Health Care Training Handbook 1st Edition,078794565X,9780787945657

The Health Care Trai ...

Kathryn S. Wall ...

Our Price: £ 68.71

The 21st Century Health Care Leader 1st Edition,0787941573,9780787941574

The 21st Century Hea ...

Roderick W. Gil ...

Our Price: £ 90.39

Prisons and AIDS A Public Health Challenge 1st Edition,0787903086,9780787903084

Prisons and AIDS A P ...

Ronald L. Brait ...

Our Price: £ 64.60

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Pro ...

Alan S. Cleland ...

Our Price: £ 52.90

Collaborating to Improve Community Health Workbook and Guide to Best Practices in Creating Healthier Communities and Populations 1st Edition,0787910791,9780787910792

Collaborating to Imp ...

Kathryn Johnson ...

Our Price: £ 74.96

The New Health Partners Renewing the Leadership of Physician Practice,0787940240,9780787940249

The New Health Partn ...

Stephen E. Prat ...

Our Price: £ 70.84

Changing Patient Behavior Improving Outcomes in Health and Disease Management 1st Edition,0787952796,9780787952792

Changing Patient Beh ...

Richard Patters ...

Our Price: £ 101.54

Women and Leadership in Health Care The Journey to Authenticity and Power 1st Edition,0787909335,9780787909338

Women and Leadership ...

Catherine Robin ...

Our Price: £ 66.99

Untapped Options Building Links between Marketing and Human Resources to Achieve Organizational Goals in Health Care 1st Edition,078795537X,9780787955373

Untapped Options Bui ...

Bea Northcott

Our Price: £ 73.52

Health Data Quest How to Find and Use Data for Performance Improvement 1st Edition,0787941557,9780787941550

Health Data Quest Ho ...

Jill Lenk Schil ...

Our Price: £ 76.90

Winning in the Women's Health Care Marketplace A Comprehensive Plan for Health Care Strategists,0787944440,9780787944445

Winning in the Women ...

Genie James

Our Price: £ 83.49

Immigrant Women's Health Problems and Solutions 1st Edition,0787942944,9780787942946

Immigrant Women's He ...

Elizabeth J. Kr ...

Our Price: £ 92.28

Physician Profiling A Source Book for Health Care Administrators 1st Edition,078794601X,9780787946012

Physician Profiling ...

Neil F. Piland

Our Price: £ 76.86

Raising Standards in American Health Care Best People, Best Practices, Best Results 1st Edition,0787946214,9780787946210

Raising Standards in ...

V. Clayton Sher ...

Our Price: £ 76.81

Managed Care in the Inner City The Uncertain Promise for Providers, Plans, and Communities 1st Edition,0787946230,9780787946234

Managed Care in the ...

Dennis P. Andru ...

Our Price: £ 70.70

Competitive Managed Care The Emerging Health Care System 1st Edition,0787903094,9780787903091

Competitive Managed ...

John D. Wilkers ...

Our Price: £ 83.51

The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition,0787901016,9780787901011

The Dynamics of Serv ...

Barbara A. Gute ...

Our Price: £ 49.55

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, an ...

Daniel M. Stowe ...

Our Price: £ 45.99

Counseling and Mental Health Services on Campus A Handbook of Contemporary Practices and Challenges 1st Edition,0787910260,9780787910266

Counseling and Menta ...

James Archer, S ...

Our Price: £ 63.16

Global Health Care Markets A Comprehensive Guide to Regions, Trends, and Opportunities Shaping the International Health Arena 1st Edition,0787953075,9780787953072

Global Health Care M ...

Walter W. Wiene ...

Our Price: £ 98.99