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The Dynamics of Service Reflections on the Changing Nature of Customer/Provider Interactions 1st Edition

Sales, Marketing, and Continuous Improvement Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty 1st Edition,0787908576,9780787908577

Sales, Marketing, an ...

Daniel M. Stowe ...

Our Price: £ 45.99

Monitoring, Measuring, and Managing Customer Service 1st Edition,0787951390,9780787951399

Monitoring, Measurin ...

Gary S. Goodman

Our Price: £ 48.38

Customer Winback How to Recapture Lost Customers and Keep Them Loyal 1st Edition,0787946672,9780787946678

Customer Winback How ...

Jill Griffin, M ...

Our Price: £ 38.81

Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition,0787953105,9780787953102

Improving Customer S ...

Michael D. John ...

Our Price: £ 54.84

The Market Value Process Bridging Customer & Shareholder Value 1st Edition,0787902756,9780787902759

The Market Value Pro ...

Alan S. Cleland ...

Our Price: £ 52.90

Total Customer Satisfaction A Comprehensive Approach for Health Care Providers 1st Edition,0787943924,9780787943929

Total Customer Satis ...

Stephanie G. Sh ...

Our Price: £ 99.45