Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition
by Michael D. Johnson
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| Publisher: | John Wiley & Sons |
| Published In: | 17-Oct-2000 |
| ISBN-10: | 0787953105 |
| ISBN-13: | 9780787953102 |
| Binding Type: | Hardback |
| Weight: | 612 gms |
| Pages: | pp. xv + 214, Illus. |
The Title "Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition" is written by Michael D. Johnson. This book was published in the year 2000. The ISBN number 0787953105|9780787953102 is assigned to the Hardback version of this title. This book has total of PP. 240 (Pages). The publisher of this title is John Wiley & Sons. We have about 117911 other great books from this publisher. Improving Customer Satisfaction, Loyalty, and Profit An Integrated Measurement and Management System 1st Edition is currently Available with us.